Compensation Claim for Delayed or Cancelled Flight

This compensation claim template for delayed or cancelled flights is designed to assist air passengers in exercising their rights under Regulation (EC) 261/2004. It includes the necessary steps to file an effective claim, the requirements to be met, and the documentation needed to support the request. Ideal for affected passengers seeking financial compensation for travel inconveniences.

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When to use this Compensation Claim for Delayed or Cancelled Flight?

Claim after a cancelled flight to New York

María, 34 years old and residing in Madrid, experienced the cancellation of her flight to New York for non-extraordinary reasons. She used this template to claim compensation of 600 euros in accordance with Regulation (EC) 261/2004.

Compensation for family flight delay

The López family, with two small children, experienced a 5-hour delay on their holiday flight to Tenerife. With this template, they requested financial compensation from the responsible airline.

Compensation for delayed business flight

Carlos, a 45-year-old executive, faced a 4-hour delay on his business flight to Berlin. With this template, he claimed compensation to cover the additional expenses incurred.

Claim for last-minute cancellation

Ana, a 22-year-old student, had her flight to Paris cancelled on the same day of travel. She used the template to request compensation in accordance with her rights as a passenger.

What does this Compensation Claim for Delayed or Cancelled Flight include?

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Frequently asked questions about Compensation Claim for Delayed or Cancelled Flight

What rights do I have if my flight is cancelled?

According to Regulation (EC) 261/2004, you have the right to financial compensation, ticket reimbursement, or alternative transportation. Compensation ranges from 250 to 600 euros depending on the flight distance.

How does the reason for cancellation affect my claim?

If the cancellation is due to extraordinary circumstances such as adverse weather conditions, the airline is not obliged to provide financial compensation. However, it must offer assistance and reimbursement or alternative transportation.

How long do I have to file a claim?

In Spain, you can file a claim up to five years after the delayed or cancelled flight. It is advisable to do so as soon as possible to facilitate the process.

What documents do I need to attach to my claim?

You must attach the boarding pass, reservation confirmation, and any airline communication regarding the delay or cancellation. These documents are essential to support your claim.

What happens if the airline does not respond to my claim?

If the airline does not respond within the established period (generally 30 days), you can file a complaint with the Spanish Aviation Safety Agency (AESA) or resort to legal channels to enforce your rights.

Can I claim for a delayed flight if I already accepted a voucher from the airline?

Accepting a voucher may imply waiving monetary compensation, depending on the terms. Review the conditions before accepting any offer from the airline.

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